Privacy Policy
Heritage Interiors is committed to preserving the privacy of all visitors to our website at www.heritage-interiors.com. As a result, we have created this policy, which has been developed pursuant to applicable law regarding the collection and use of personal information in those jurisdictions where we do business, which includes the law of the United States and Canada (including the Canadian Personal Information Protection and Electronic Documents Act). We urge you to read the Privacy Policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy. This Privacy Policy may change from time to time, and we will post changes on this page so that you can check back periodically to review them.
General Privacy Principles
Accountability
Heritage Interiors is responsible for your personal information under its control. We have appointed an officer who is accountable for compliance with this Privacy Policy -- Katrina Miller, Owner. She can be reached at privacy@heritage-interiors.com or 336-306-8335 (US), 604-764-7602 (Canada).
Identifying Purposes
Personal information is the information that relates to you, that identifies you as a customer or potential customer of Heritage Interiors and allows Heritage Interiors to provide products, services and information to you directly. Heritage Interiors asks for your personal information so that it can understand your needs, determine if products and services meet your needs, inform you about products and services that it believes may be of interest to you, or comply with the law. Of course, you may choose not to provide Heritage Interiors with personal information. However, this choice may not enable Heritage Interiors to provide you with the product, service or information you requested or that could be offered to you.
Consent
Your knowledge and consent is required for the collection, use, or disclosure of your personal information.
Limiting Collection
Heritage Interiors only collects the information that it needs in order to deliver products, services and information to you.
Limiting Use, Disclosure and Retention
Heritage Interiors does not use or disclose your personal information for purposes other than those for which it was collected or as set forth in this Privacy Policy, except with your consent or as required by law. Your personal information is retained only as long as necessary for the fulfillment of those purposes or as required by law.
Accuracy
Your personal information is kept as accurately and completely as is necessary for the purposes for which it is to be used. You have the right to update, modify, amend or correct errors in your personal information by contacting Heritage Interiors.
Safeguards
Heritage Interiors protects your personal information by using safeguards that are appropriate to the sensitivity of the information. Each of our employees who have access to your personal information is informed about our Privacy Policy and procedures for protecting personal information.
Openness
Heritage Interiors will make its complete policies and practices relating to the management of your personal information readily available to you.
Access
Upon request in writing, either by e-mail or letter, you will be informed of the existence, use or disclosure of your personal information and you will be given access to that information. Heritage Interiors will assist any customer who informs us that they need assistance in preparing a request concerning personal information. You may also challenge, in writing either by e-mail or letter, the accuracy and completeness of the information and have it amended as appropriate, or request that Heritage Interiors delete or correct any personal information contained in your file.
Challenging Compliance
You may address any challenge concerning our compliance with this Privacy Policy to Katrina Miller, Heritage Interiors, 35583 Kahana Place, Abbotsford, BC, V3G 3G2 or privacy@heritage-interiors.com
Specific Privacy Policy
Scope
Our Privacy Policy applies to all web shops owned and operated by Heritage Interiors and to any personal information collected by Heritage Interiors. It is designed to inform you of when, why, how, and for what purpose Heritage Interiors collects personal information from visitors to its web shops. It is also designed to inform you about the types of information that is collected about you at Heritage Interiors web shops. Finally, it is designed to inform you about our use of personal information collected at our web shops and to whom access to such personal information may be given. Our Privacy Policy is also designed to inform you about how you may access, amend or delete personal information collected by Heritage Interiors and how you may limit our use of your personal information.
On occasion, our web shops are connected by "hyperlinks" to other companies' web shops. Please note that Heritage Interiors is not responsible in any way for the privacy practices of other web shops and suggests that you review the privacy policies of those other companies' web shops before using them.
What types of personal information does Heritage Interiors collect?
Generally, personal information includes a person's full name, address, telephone number, e-mail address and any other information that would allow someone to identify or contact you. While Heritage Interiors does not collect personal information from you when you merely browse our web shops, at Heritage Interiors web shops, you may be asked to provide personal information in connection with Heritage Interiors product promotions or other offerings by filling out an online registration form. If you choose to register with Heritage Interiors at its web shops, some of the information that Heritage Interiors may collect from you is public information which is readily available in public directories such as name, address and telephone number. Other types of information that Heritage Interiors may collect from you is not currently found in publicly available directories such as your e-mail address. The types of personal information that Heritage Interiors currently collects through an online registration form includes: name, e-mail address and ZIP code. Our server does not automatically record personal information. Such information can become known to Heritage Interiors via its web shops only when you voluntarily submit it.No information is collected without your expressed consent.
How does Heritage Interiors use your personal information?
Heritage Interiors stores personal information collected at its web shops in a secure database. Personal information collected by Heritage Interiors is used to fulfill your requests for information regarding our products and services, and to contact you about products and services. When you provide personal information to Heritage Interiors, you are asked to consent to Heritage Interiors use of your personal information as described in this Privacy Policy.
A few select employees at Heritage Interiors have access to your personal information for monitoring, marketing, demographic and promotional purposes as well as to assist us in customizing the content of our web shops to provide information that may be of interest to you. Except as otherwise described in this Privacy Policy, Heritage Interiors does not disclose personal information to any third parties Heritage Interiors may share your personal information with other companies when: (1) it is necessary to provide your personal information to another company that assists us in providing you products or services, (2) Heritage Interiors is required to provide your personal information by law, court order or legal process.
What about "cookies"?
Heritage Interiors reserves the right to use cookies in connection with our web shops. A "cookie" is a persistent, client-side hypertext transfer protocol file. Cookies are pieces of information that a web shop can transfer to a visitor's hard drive for record-keeping purposes. Cookies help web surfing by saving visitor preferences and other information. The use of cookies is a widespread industry standard and thus many major web shops use cookies. Most web browsers are configured to accept and process cookies. You can configure your browser to refuse cookies.
Heritage Interiors uses cookies to store non-personal information and to "remember" things like whether a visitor has responded to a particular element within our shop. Heritage Interiors collects this information in non-identifying, anonymous and aggregate form to enhance the design of our web shops and to collect general statistical information. Heritage Interiors does not use cookies to access, trace or track any personal information. If you have any questions concerning our use of cookies, please contact us by sending an email to: privacy@heritage-interiors.com
Opting-Out
Even after you have granted Heritage Interiors your consent to collect personal information, you may opt-out of having your personal information collected by contacting us by e-mail or regular mail. Please note that in order to fulfill certain obligations, we may need to continue sending you notices or other important information concerning any orders or services you request.
Accessing your personal information once given
You have the right to request information about the existence, use and disclosure of your personal information and to challenge the accuracy and completeness of your personal information, and to have your personal information amended where inaccurate or deleted from Heritage Interiors database. To do this, simply e-mail: privacy@heritage-interiors.com or write to: Heritage Interiors, 35583 Kahana Place, Abbotsford, BC, V3G 3G2, Canada. On each e-mail you receive from Heritage Interiors, you will be given the opportunity to change, modify or delete information which you have previously provided to us and you will also be given the opportunity to unsubscribe, thereby removing your e-mail address permanently from Heritage Interiors mailing list.